Privacy Policy
Last Updated: 10 July 2023
This Privacy Policy outlines the practices and procedures regarding the collection, storage, and use of personal information by PlayG8 ("we," "us," or "our") when you use our website. We are committed to protecting your privacy and ensuring the security of the information you provide. By using our website, you consent to the terms and conditions outlined in this Privacy Policy.
1. Information We Collect
We collect the following information from users of our website/software:
1.1 Personal Information:
- Username
- First name
- Last name
- Middle name
- Cellphone number
1.2 Jukebox Information:
- Jukebox licenses
- Jukebox installations
- Site details and locations
- Coinsplit details
1.3 Additional Information:
- Jukebox play history
- Jukebox cashup history
- Jukebox coin history
- Jukebox logins
- Download history
2. Use of Personal Information
We use the personal information you provide to us solely for the following purposes:
- To create and maintain your user account
- To communicate with you regarding your account, updates, and relevant information
- To provide you with customer support and respond to your inquiries
- To improve our website and enhance user experience
- To enforce our Terms of Service and other applicable policies
- To comply with legal obligations
3. Data Sharing
We are committed to maintaining the privacy and confidentiality of your personal information as accordance to the Protection of Personal Information Act (POPIA) of 2013 in South Africa. We do not share any personal information with third parties, except in the following cases:
- With your explicit consent or instruction to share the information
- To comply with legal requirements, such as responding to court orders, legal processes, or law enforcement agencies
- To protect our rights, property, or safety, and the rights, property, or safety of our users or others
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity
4. Storage and Security
We take appropriate measures to ensure the security and integrity of your personal information. All personal information is stored securely on our servers and protected against unauthorized access, loss, or alteration. We employ industry-standard security practices and procedures to safeguard your data.
5. Passwords
Passwords are stored in encrypted form to enhance security. We strongly recommend that you choose a strong and unique password for your account. It is advisable to avoid using the same password for multiple websites or services.
6. Operator Use
The information regarding jukebox licenses, jukebox installations, site details and locations, and coin split details is intended solely for the use of authorized operators. This information will not be shared with third parties and will be kept confidential.
7. Internal Use
The additional information collected, such as jukebox play history, jukebox cashup history, jukebox coin history, jukebox logins, and download history, is gathered for internal use only. It helps us analyze user behaviour, improve our services, and provide you with a better experience. This information will not be shared with third parties.
8. External Links
Our website may contain links to external websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Changes to the Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time without prior notice. The updated version will be posted on our website, and the "Effective Date" at the top of the policy will reflect the date of the latest revision. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions.
If you have any questions, comments, or concerns about this Privacy Policy or the handling of your personal information, please contact us at +27 66 234 1144 or email us on by visiting our Contact Us page.
